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Contacting Us
Need help? Having problems with our service?
FAQs
Q: What are your shipping, return and privacy policies?
Q: I have a coupon code, how do I use it?
A: Please click here for instructions on how to apply your coupon.
Q: How do I access my account to view my order history/status?
A: In order to view your order status you must be a registered customer. Registered customer are those who create accounts with login and password information. Customers who skip registration and proceed directly to checkout will not be able to login and check their order status. Customers must register to benefit from these site features:
Login and easily re-order
View order status and history
Save cart for next time
Create shipping/billing address book
Setup wish list
If not registered yet, register now or simply choose the option "Register & Checkout" during checkout.
Q: I can't login, what should I do?
A: If you are certain that you are a registered customer and having problem logging into your account, please use our automated password reset to reset your password and try again. If you are still having problems please contact us and we will help you.
Note: Please avoid creating multiple accounts under the same email address. This will cause confusion and will prevent you from logging in.
Q: I get your emails all the time, does that mean I am a registered customer?
A: Not necessarily. Being subscribed to our email lists does not qualify you as a registered customer. If you have never registered with us please create an account now .
